FAQs

Why "is my site down" but everyone else can see it?

We will sometimes receive an urgent phone call where a client is worried that their site "is down" and, after a quick check, we'll let them know that the site is up and running just fine. What follows after can be a complicated c...

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Why Can't I Spam Users? I Receive Spam All The Time!

We recently had a project where a new person that was new to websites and marketing in general was now in charge of the client's website and email marketing initiatives and they asked the simple question, "Why can't I spam?"

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Common Screen Resolutions

One of the questions that we run across when doing new web design concepts is "what is the best size to design for?" At one time, 800x600 was the default resolution, but now that screens are much larger, there are wide ranges fro...

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What is the most common screen resolution?

One of the questions that we run across when doing new web design concepts is "what is the best size to design for?" At one time, 800x600 was the default resolution, but now that screens are much larger, there are wide ranges fro...

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Common Problems with Flash Banner Ads and clickTAG Format

Are you having trouble with a Flash banner ad working within our advertising system? We often find that the creation of the button or link in the Flash file is at the root of the problem. The following information may help.

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How to edit your Windows HOSTS file

Here are some instructions to follow to in order to edit your Hosts file on your windows pc so that you can see the a new hosting location by the domain name vs an ip address during development. This can often be helpful or compl...

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How can i clean extra code out of Word HTML

Microsoft Word has a long history of being able to "save for web" or "save as HTML", and is pretty good at being able to copy from Word and paste into applications like Expressions, or web WYSIWYG editors like FCK Editor and Tiny...

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How to scan a site for malware

Occasionally, we are asked to help a client respond to a question about website security, or review a security message from Internet Explorer or from Google's Webmaster Tools or Safe Browsing report. If you receive a security mes...

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How Do I Make A ScreenShot? - How to Screen Capture

Many times to help with troubleshooting individual problems that a client sees on their computer, or error messages displayed, it helps to have a copy of a screenshotor screen capture. The notes below will help you create a scree...

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Why am I seeing an old version of an image? - Clearing Your Browser Cache

In order to speed up web browsing, web browsers are designed to download web pages and store all of the files associated with the pages locally on your computer's hard drive in an area called "cache". This cache contains all of t...

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